Issues having!!

[GamerBhai]

Why Samsung Finance Plus is installed on my phone?

So i recently bought "Used Samsung Galaxy S25" without box from Bangladesh (I have the cashmemo with me)... It was an Indian Global version..Some while ago i have come to see that this app having access to all my cameras,folders,calls and all...I don't like it..

Now today it gives a notification about a "New SIM Detected and I have to register else I can't use my device (It's not registering)

What's the issue?...What to do now...

Team Samsung I need help

[KunteAmith · Accepted solution]

This phone was brought with loan or EMi from samsung finance hence the app in installed on the phone. You brought the device without box. Chances are this phone is stolen or still has not completed paying of its EMI, until it's cleared samsung finance plus has administrative control over the phone, and any Sim changes has to be approved by them. Or else phone gets locked.

If this comment helps you then click on 3 dot on this message and select accept solution. Thank you.

[GamerBhai]

I mean why reputed phone shops are like this...why they have to sell stolen phones...Man i am really pissed off..I think I need to sue them for that

[KunteAmith]

You always need to buy a second hand phone with box only. Never buy without box. Even with box you need to match IMEI number.

[KunteAmith]

I don't know if this will work. Try to flash a fresh copy of OS using ODIN.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to kindly suggest that you contact the dedicated Samsung sure (Finance plus) helpline at 1800-108-2222 / 1800-202-1234 [Option 1/2 for language (English/Hindi) → Option 1 for Samsung finance plus → Option 1 for customer] , which operates 24/7. They will be able to provide you with the exact information you need regarding your inquiry.

Warm Regards,
Samsung Customer Support