Issues after replacing the screen

[Sumeet1892]

Hi community members,

I am using S20 FE 5G version. My phone's screen had damaged and I got it replaced from authorized service centre. There is one issue which I noticed. There is lot of distortion in the blurred background when we pull notification panel down. Also while watching series on OTT platforms, I see lot of similar noise/distortion in the dark frames. Should I worry about this?

Because I am using AMOLED screen from really long time and we always see deeper dark with AMOLED, which is missing now.

Please suggest.

[ӇƛSӇƬƛƓ_SƲƦƳƛ]

Okay then once go to service center earlier... 👍

[NaveedKazi8888]

Ask them to replace in warranty period

[BVikram]

What service center replaced a AMOLED screen with LCD?.

[Sumeet1892]

@BVikram its not. I went to authorized samsung service centre. So that should not happen. Second thing, underdisplay fingerprint is working good.

[vigs20fe]

Deep blacks yes for Amoled. But not all amoleds from the same manufacturer is same. It depends on batch. Even multiple models of Samsung has amoled but the display quality and clarity differs between the models.
Mostly the authorised service center will always replace it with correct model display. May be there could be a difference due to batches.
Because just have a look in YouTube where OnePlus displays have different level of contrast vs others. Deeper blacks are well visible in OnePlus whereas those areas look so dark and nothing visible in many others models.

[Sumeet1892]

I agree with you. As the screen is replaced, service centre will order the screen and it can be because of its a whole new screen mounted manually on phone. But the distortion is evidently visible mostly at night times. I have 2 S20 FEs and the comparison clearly shows the difference.

[vigs20fe]

Then take both the phones to service center and show them

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Sumeet1892]

So I visited samsumg service centre again, they did several tests and told me that its not a defect, its issue if we enable night mode.
I dont know what to do.

[akhil850]

Same here.

Me nd my brother we both use s20 fe. He replacement screen showed same issue so he went again and used my Original display for comparison so they kinda accepted it and gave a 2nd replacement..but still the bleeding effect was evident.

Now few days back i broke my screen, and got a replacement from same service centre...As expected now my screen also shows same issue. But they service centre folks wont accept even if we argue.