Original topic:

Issued with snapchat, whatsapp and insta

(Topic created on: 11-21-2021 08:42 PM)
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Anonymous
Not applicable
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Galaxy S
After one ui 4 update, the photos from apps like snapchat whatsapp and insta are messed up completely! Worst photo quality ever! I'm on a s21 ultra and the images are like a OnePlus 2 phone. Dev team please fix.
3 Comments
kenu_since1996
Beginner Level 2
Galaxy S
T
Snapchat don't give dark moad
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

I understand your situation but it is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select the more option> select installed app> click on read more. We sincerely regret the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.
Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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rupaliverma
Beginner Level 2
Galaxy S
Yes, Same issues problem
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