Original topic:

Issue with wallpaper changing randomly when using my phone

(Topic created on: 02-13-2025 08:13 AM)
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TinaAntony
Active Level 1
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Galaxy S
Issue with Wallpaper Changing Randomly When Using My Phone
Whenever I use my phone, the wallpaper keeps changing randomly. It doesn't stay as the wallpaper I selected. Instead, it keeps reverting to the default wallpaper, both on the lock screen and the home screen.
Has anyone else experienced this? Does anyone know why it's happening and how to fix it?
5 Comments
Rihi6162627
Active Level 1
Galaxy S
Yes same happened with me
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TinaAntony
Active Level 1
Galaxy S
Did you fix that
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Rihi6162627
Active Level 1
Galaxy S
No it's automatically
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the the Dynamic Lock Screen is a service that automatically updates and displays images of animals, landscapes, etc. every two weeks on the lock screen of your Galaxy phone. You can keep things fresh with different images each time you turn on the screen instead of the same wallpaper again and again.

Simply turn off the Dynamic Lock screen: A Dynamic lock screen can keep your lock screen fresh all the time, but you may want to turn this off because you get an unwanted page every time you try to unlock it. Follow the steps below to unlock the dynamic lock screen.

Step 1. Open Settings and select Wallpaper.
Step 2. Select Wallpaper services.
Step 3. Select None, and then tap the switch next to Swipe left for the info page to disable. The Dynamic Lock screen picture will no longer appear when you swipe the lock screen.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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TinaAntony
Active Level 1
Galaxy S


I haven't enabled the dynamic lockscreen, but even after setting a wallpaper from my gallery, it keeps reverting to the default Samsung wallpaper.

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