Original topic:

Issue with apps opening

(Topic created on: 01-19-2023 12:23 PM)
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Shubham_Dalal
Active Level 5
Options
Galaxy S
Hey guys currently I am facing a strange and weird issue in my smartphone some apps are opening and some apps are crashing like Samsung store Twitter is not loading the new tweets and system update is stuck on connecting with the server is anyone facing the same network related issue or its only me
Please share your thoughts here 
5 Comments
Starshiv
Active Level 9
Galaxy S
What network operator?
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Shubham_Dalal
Active Level 5
Galaxy S
JIO
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Starshiv
Active Level 9
Galaxy S
Have you tried with wifi or some other network operator?

This issue occurring with all or just with jio?
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Shubham_Dalal
Active Level 5
Galaxy S
I haven't tried with other network only with jio unfortunately
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support