Original topic:

Issue with Changed Location for Member Benefits

(Topic created on: 04-19-2025 09:24 AM)
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JA_CE
Beginner Level 2
Options
Galaxy S
Hi, 

I am using a Samsung S23 and currently living in the UAE. I have been receiving member benefits for the UAE. However, a few days ago, the location seems to have changed to India, and I am now seeing benefits for India instead of the UAE. Because of this, I’m unable to access the UAE-specific member benefits. 

How to change my location back to the UAE so I can continue enjoying the correct benefits?
3 Comments
darkrider
Active Level 7
Galaxy S
Uninstall and reinstall
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JA_CE
Beginner Level 2
Galaxy S
Tried... but still the same
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, kindly contact the respective country helpline they will provide you with the exact information regarding this.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support

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