Original topic:

Issue's

(Topic created on: 05-04-2024 09:00 AM)
313 Views
Montragen
Active Level 6
Options
Galaxy S
Is Someone facing Battery backup and Heating issue in One UI 6.1
0 Likes
5 Comments
RDKE404
Active Level 4
Galaxy S
Me😐
0 Likes
Blacklisted9r
Active Level 1
Galaxy S
Yes little bit
0 Likes
Vasumh
Active Level 4
Galaxy S
Yes me also facing the issue when update one UI 6.1 and charging slowly
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
kushpvt
Active Level 4
Galaxy S
Yes brohh
0 Likes