Original topic:

Issue in network

(Topic created on: 02-04-2025 04:52 PM)
277 Views
Hπri
Beginner Level 4
Options
Galaxy S
Hello, im Hareesh. Im using s23 ultra which i bought from Mozambique. Now iam in india but i can't use 5g network. The same network operator (jio) i used in my other phone pixel 6 it's working easily even they gave the 5g option by update. Im really sad now that i don't get 5g when i contracted to the customer care they told thar it's about bandwidth change. Im feeling guilty that i bought Samsung now why because my friend bought an apple 15 pro max and he still able to use 5g here in India also. Wasted money 
8 Comments
goodthings
Expert Level 5
Galaxy S
Jio true 5G network not works with your device due to it's out of India variant so please use Airtel 5G network in this device. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Hπri
Beginner Level 4
Galaxy S
I will check airtel
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
Defender130X
Active Level 7
Galaxy S
Best is Port your number to Airtel ..
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas models in India.

Warm Regards,
Samsung Customer Support

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lkishan
Active Level 2
Galaxy S
dear samsung this shamfull your compony standard
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amitgoelu
Active Level 2
Galaxy S
Use airtel, I have same issue, Airtel work perfectly.
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