Issue in Regular Call along Data Call while being on WiFi with WiFi Calling ON

[DemonRules]

Galaxy S22 Ultra being a flagship phone has a very serious issue- Here is the Scenario and issue - Whenever I am connected to a WiFi network with my WiFi Calling feature On. 

Now if I am on a data call that is like WhatsApp or MS Teams call and if I will get a regular voice call while the data call is ongoing. When I will attend the regular voice call my voice call goes on Mute. The person who has called me can't hear my voice. I have contacted Samsung Customer Care Online as well as visited Samsung Service Centre and have submitted my phone for 2 days for their review.

While reviewing and making them understand the issue we found that this issue of microphone going on Mute for a regular call along with Data Call with WiFi calling On is with other Samsung S22 Ultra Phones also. 

Now this is a manufacturing defect or a BUG but Samsung needs to provide a solution to end user on top priority. Either refund the amount along with compensation or replace with next level high end model.

[DemonRules]

Any operator you can try.....you will face this issue

[vamsijayavarapu]

Same issue I faced with whatsapp video call...when I get a normal call in middle my voice is not audible to others and theirs not audible to me

[DemonRules]

Yes please use the link which kunal has provided and raise the concern to the samsung CEO and HO. You will surely get rep.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support