Original topic:

Issue decrypting ZIP files using Samsung My Files App

(Topic created on: 04-19-2020 06:08 AM)
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Devilicious
Active Level 3
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Galaxy S
Samsung My Files app supports extracting zip files however if they are password protected, it doesn't ask you for password if you try to open them and immediately gives your an error "Can't extract files. It's password protected".

Anyone else know how to resolve this as I don't want to download another fine explorer tool?

I'm using it on S20 Ultra.
6 Comments
Galaxy S
check for update for myfiles application in Google playstore (or) gallery store (i.e) there may be some bug fixes after update.
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Devilicious
Active Level 3
Galaxy S
Its already on latest version.
Galaxy S
long press the files application and forstop it
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Devilicious
Active Level 3
Galaxy S
force stop it? And so what after that?
Galaxy S
open the application again & open your file
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Devilicious
Active Level 3
Galaxy S
Didn't think it'll work like that since it seems to be a limitation of the app. Anyways, tried what you suggested and its still the same issue.