Original topic:

Issue after upgrading to the android 13

(Topic created on: 10-28-2022 10:11 AM)
468 Views
vnm89
Beginner Level 2
Options
Galaxy S
In my S22 ultra i am facing the issue of low storage even after around 130 gb space is left, however the internal storage is showing as -1B and all my photoes in the gallery are also not geeting displayed. After rebooting the phone the internal storage comes back to normal but after few minutes the issue of storage pops up again . Kindly suggest any solution.
9 Comments
Prashx
Active Level 4
Galaxy S
Same issue is seen in my s22 ultra as well. Even I cant backup my data to do factory restore.
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Prashx
Active Level 4
Galaxy S
I found a solution. Go to setting s -> apps -> reset app preferences -> reset
It will fix this issue
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patya
Active Level 1
Galaxy S
Not solved
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Prashx
Active Level 4
Galaxy S
Your data won't be erased and only app permission will be disabled
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vnm89
Beginner Level 2
Galaxy S
Thank u but i alraedy factory restored my phone n now its working f9
Prashx
Active Level 4
Galaxy S
Ok
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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PravsNooks
Beginner Level 2
Galaxy S
Same issue on my phone also. What is the resolution?
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tech_artist
Active Level 3
Galaxy S
In A52 Getting Issue When Charge Mobile To 100%
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