Issue after update

[RahulS1995]

I found app crash issue in my s21fe after december update, this is not expectable. Do provide genuine update without issue. Do anyone found the same issue?

[KevinJacobBiju]

What is the issue🧐

[RahulS1995]

App like jio playstore suddenly get exit or somethimes stops and nothing happens. Need to clear app start it again then it works

[piyussh07]

It opens after clearing cache of the app?

[piyussh07]

If no, it's problem of app, Not of Samsung Update.
App requires a further update so that it can be used in A13 as well.

[RahulS1995]

Yes, it opens without clearing cache, still it mentioned problem happens twice or thrice a day sometimes. all apps installed are updated. Any way I will try clearing cache app then revert back here

[piyussh07]

Hmm, same happens with me, sometimes twitter and inshot crashes. But no that much frequently. Around 2 times a week.

[cs-member11]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support