Issue In my s20fe 5g

[ジLISANTH々]

Oneui 5.1 based on android13. During turn on phone, lock screen wallpaper brightness is high compare to home screen. But I set same wallpaper in home and lock screen. What's the problem 

[adharsh_]

Have you set face id , then to detect face in low light conditions the screen turns brighter. This can be turned off in lockscreen settings.

[ジLISANTH々]

I did not set face I'd bro

[CLAŴ · Accepted solution]

It is not a problem the device automatically incerese brightness of device for facial recognize

[goodthings]

It's not a issue, please don't bothered about this. By the way please reset all settings of your's device in general management settings. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support