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10-09-2024 09:19 PM in
Galaxy SI think this as you have already used S22 for almost 3 yrs now, improvements will be noticeable in battery life, heat management, cellular qualities but not lot in other departments.
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10-10-2024 11:00 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for your interest in Samsung! You've made a great choice with the S23, which offers top-tier features and a premium experience.
Rest assured, it has no heating or battery issues and comes with exceptional camera functions for portraits, selfies, and videos, enhanced by our AI Image Enhancer. In case of any issue, we are here to help our valuable customers. kindly visit the below link to get more information in detail about Samsung products: https://www.samsung.com/in/
However, Kindly perform the following steps to resolve your heating and draining issues of model S22 by using the given links.
1. Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
2. Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
3. Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
4. You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support