All the 3.5mm dongles will not work. Try to get samsung owned dongle please to connect your premium headphones. I had similar problem while shifting from OnePlus to Samsung. Hope this help you. Click 3 dots & accept it as solution, as it helps our friends too
I am already using Baseus dongel and it's work perfectly.My question is, is this cause any problem on the port or battery casue when i use dongel it's produce heat.
As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
