Original topic:

*Irritating* S21 Ultra Camera blur

(Topic created on: 01-28-2024 05:16 PM)
27 Views
imabhishekkothari
Active Level 4
Options
Galaxy S
lts been more than 6months since we started facing the main camera blur issue in s21ultra.
Samsung its high time you address it or give proper solution.
They are trying to force us to upgrade by degrading the camera performance for all the lenses and photo processing.
7 Comments
vivek1989
Expert Level 5
Galaxy S
Same with s21 fe 5g sd 888 with 1 x zoom
0 Likes
Galaxy S
May be its time bro.. let it go.. but s24
0 Likes
Galaxy S
I might but that doesn't mean I'll trough this one out, we can't sell the device if the camera is clicking blurred pics
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.
However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy S
Please don't put same bullsh*t again and again
This is not helping and you guys not taking this seriously at all
0 Likes
Galaxy S
Its there now after update in s22 ultra, blur in pics specially front cam and back cam having noise and not capturing details with 12mp camera.
0 Likes
Galaxy S
Yes, looks like this is how Samsung worries
We can expect it to explode after few years🤣 as they hv promised 7 years of upgrades