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05-31-2020 07:49 PM in
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05-31-2020 07:53 PM (Last edited 05-31-2020 08:01 PM ) in
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07-12-2022 12:42 PM in
Galaxy SHi Bro I've Also Same Issue And In Test Mode Showing $Change: 15177986 $$Revision: #2 $ This Code Want To Know How You Able To Solve This Issue
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06-01-2020 01:20 AM in
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06-02-2020 05:11 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Scannner issue" please follow below given steps:
1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support