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04-24-2020 12:02 AM in
Galaxy S- Mark as New
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04-24-2020 12:08 AM in
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04-24-2020 12:22 AM in
Galaxy Stry the data with each sim seperately and see if it works maybe one of sim has a network issue👍👍👍👍👍👍👍
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05-01-2020 10:22 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
- Check device network mode settings: Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
- Check network operator settings: Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Check device network in open area. Kindly check your device in a different location/network coverage area.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support