Original topic:

Instagram video upload by S22 ultra

(Topic created on: 04-24-2022 06:51 AM)
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aman6may
Active Level 7
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Galaxy S
Whenever i upload video on instagram after editing in S22 ultra, its always loaded in landscape mode automaticaly. Can anyone solve my problem. Mainly its happen while in reel mode in instagram. 
1 Comment
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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