I've noticed many posts regarding the green and pink line issue on the S23 series. Does this mean a large number of users are experiencing this problem, or is it only affecting a few?
What should I do to address this issue?
For now, I'll avoid further phone updates. My phone is still under warranty.
Could you please offer any suggestions you might have?
You don't have to worry, it's much of a hardware issue than software so updating won't have any effect. Just take care of your phone, don't let it fall, get a cover if you can.
We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter as per Samsung guidelines.
If anyonce facing the line issue on their devices, we would kindly request them to visit the service center, and we hope they will be able to assist them after inspecting your device. They will ensure you receive original parts at a genuine cost along with a service invoice.
