Original topic:

In galaxy watch 6 classic, blood pressure monitoring is not working/available

(Topic created on: 03-22-2024 06:13 PM)
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BRK
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Galaxy S
Hi, I'm using samsung watch 6 classic US MODEL,earlier ECG/BP never use to work,I got a popup saying it's country specific, after samsung released the same feature in india also,in my watch ECG got updated and working very fine,however BP monitoring feature is not working,on 19th mar24,watch software got updated,but still the issue remains the same,how to activate or install this feature on my watch,can someone please advice/help
2 Comments
Sayeed55
Beginner Level 3
Galaxy S
Same here
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cs_member10
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that in USA-based Galaxy watches you can use the ECG only the BP monitoring feature is not available.

For any other issue regarding the Health application kindly share Log data via the given steps:

Reproduction of issue on the watch > Samsung Health Monitor Apps on mobile > More menu > Contact us > Error reports > Check "Send system log data" > Send.

Note: Log data should be obtained immediately after reproducing the issue.

Warm Regards,
Samsung Customer Support

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