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Original topic:

In galaxy s24 o see a line at bottom of the screen after ONE UI 8 update

(Topic created on: 10-22-2025 11:20 AM)
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amardeepsingh13
Beginner Level 2
Options
Galaxy S
In galaxy s24 o see a line at bottom of the screen after ONE UI 8 update .. tell u u guys also notice this issue 

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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amardeepsingh13
Beginner Level 2
Galaxy S
Its just 2 week after use of ny new phone and no drop or physical damage it feel so bad and unexpexted from an update and samsung what is the screen is damaged will it be repair or replaced free of cost thier shoukd be some resposibility from samsung
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YOUR_EX
Expert Level 5
Galaxy S
Dear, please complaint to the samsung customer support team or samsung service center through the WhatsApp or call I hope they will fix your issues soon as possible.

If you find this helpful, I'd appreciate it if you could accept it as a SOLUTION by clicking 3 vertical dots on my reply. Thank you 😊
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