Original topic:

Image shifting issue in my device also!

(Topic created on: 02-03-2024 03:45 PM)
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iClick
Active Level 5
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Galaxy S
Dear Samsung India Team,

Image shifting issue in my device also while taking image as well video. Switching 3x to 5x it's clear visible in video as well images. And one more issue in handset while video recording it's become warm & reducing battery very fast.

I never expected this kind of product quality especially in premium handset.

7 Comments
S_Kumar73
Expert Level 5
Galaxy S
Its there in my s23 ultra as well.
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Ravi0883
Expert Level 5
Galaxy S
Service Centre has stated that this is not a fault but it's a feature.
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DON2024
Active Level 4
Galaxy S
Same thing also happen in 24 ultra even it is more evident in my unit. And also facing green tint issue
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arunnechlani
Expert Level 2
Galaxy S
Guys, it's there in S22 Ultra, S23 ultra also. I just came from Samsung store and service center asking the same question and then I verified on all the ultras.
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khansa286786
Expert Level 2
Galaxy S
Nice shot
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khansa286786
Expert Level 2
Galaxy S
Awesome 👌
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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