IMEI Number doesn't appear by dialing on Samsung Galaxy S23 with One UI 6.0 and Android 14

[Somu0903]

Hello Samsung Community,

I am writing to report an issue I have encountered with my Samsung Galaxy S23, running One UI 6.0 and Android 14. The problem revolves around the display of the IMEI number when using the  USSD code.

Details of the Issue:
Device Model:Samsung Galaxy S23
Software Version: One UI 6.0, Android 14
Issue:When dialing  to retrieve the IMEI number, the information is not displayed as expected.

This is a concerning matter for me, especially considering potential phone exchange scenarios where having the correct IMEI is crucial. I wanted to bring this to the community's attention and seek assistance in resolving this issue.

Steps Taken:
1. I have tried the  code multiple times.
2. I have checked for software updates, and my device is currently running the latest version (security patch December 23 installed)

If anyone else has encountered a similar problem or if there are suggestions on how to resolve this issue, I would greatly appreciate your input. Additionally, if there are any upcoming software updates addressing this concern, I would like to be informed.

Thank you in advance for your attention to this matter. Your support is invaluable.

Best regards,
Somnath Pal
Samsung Galaxy S23 User

[Amzadrasul]

Yes

[Harirex]

I have also faced the same issue in my galaxy A34..Don't know how to fix this error..

[shasha001]

Goto settings>privacy>auto blocker, disable it, and then try again

[Members_vy3NsZ8]

Yes, it worked, Thanks

[Robyrockz]

Bro now Working fine 

[Members_PIE0DAS]

It worked. Thanks alot

[GEET-SETHI]

Nice it's working now🙂

[Harirex]

Now it's cleared..problem resolved..

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support