Original topic:

I need a dialer app for s23 ultra which can show call logs from 4 or 5 years

(Topic created on: 12-25-2023 05:09 AM)
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S23ultra_guy
Active Level 4
Options
Galaxy S
Hello,

Which dialer app for s23 ultra which can show call logs from 4 or 5 years or such long call logs. 

My previous phone redmi note 7 pro can show call logs I've 5 years or more I think. 
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7 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern we want to inform you that, you can take the backup of the call logs to see them in long term to do this kindly visit the given link: https://www.samsung.com/in/support/mobile-devices/how-can-i-backup-data-on-my-galaxy-device-automati....

Warm Regards,
Samsung Customer Support

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S23ultra_guy
Active Level 4
Galaxy S
Dear samsung team,

My query is how to keep unlimited number of calls as logs right from calls I made or received from 2014 or so.

These logs are readily viewable from my redmi note 7 pro phone.

But in samsung I think only 2000 entries are possible right for call logs?

You have answered for the question how to save calls logs for long term - this is not my question.
S23ultra_guy
Active Level 4
Galaxy S
Anyone knows a workaround for this issue?
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trprtm
Beginner Level 4
Galaxy S
They have no solution for this issue and also samsung will not reply for resolving our issue. They only reply to mark the query as resolved not to provide proper and point to point resolution.
S23ultra_guy
Active Level 4
Galaxy S
Thanks for the reply.
Hope you can update this post again in case you find any workaround of some sort
trprtm
Beginner Level 4
Galaxy S
But update but don't think I will find any solution because samsung will not support in this regard, as they do not want to solve this issue. Main reason is that more call log will slow down the device and Samsung does not accept it that their device is performing slow.
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S23ultra_guy
Active Level 4
Galaxy S
Maybe some kind of root or any app that can store on its own.
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