Original topic:

I'm still facing the call issue

(Topic created on: 12-16-2021 02:53 PM)
1618 Views
SmartTamila
Active Level 3
Options
Galaxy S
After the update of Android 12 I'm still facing the call issue on my samsung galaxy s21 ultra unlocked US version..volte is not working im unable to make and receive calls on jio sim.. Anybody facing this kind of issue 
Castlepeak
Active Level 3
Galaxy S
I'm sure they'll fix it, but I can't keep using the phone without being able to make phone calls. This is such a critical bug that should've been caught in the beta stages. What a mess
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Abbyk
Active Level 6
Galaxy S
Hi was the issue fixed in dec update?
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SmartTamila
Active Level 3
Galaxy S
No
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Abbyk
Active Level 6
Galaxy S
Seems like they fixed it many user are saying that the issue is fixed , please check for any system update
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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APS999
Active Level 4
Galaxy S
A service configuration update has come today which has fixed this issue for me and a few others.
Castlepeak
Active Level 3
Galaxy S
Yup can confirm I received the config update and wifi calling and VoLTE are both enabled back now
Abbyk
Active Level 6
Galaxy S
When did u recieve the update?
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Abbyk
Active Level 6
Galaxy S
Can u confirm if the issue is fixed?
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Castlepeak
Active Level 3
Galaxy S
Yeah I received it today. Check software update manually. Can confirm issue is fixed
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