I m a s23 user

[hyperjam]

After one ui 7 update and followed by SECURITY PATCH suddenly green line Has occurred , what wrong with samsung , no scratch, nor water damage, no fall, no pressure exerted, same things happened like it did with s22 s21 s21fe, and samaung is not taking care of s23 users, why did they helped other model with free screen replacement for green line , and not for s23 users , my phone is in perfect mint condition. For 10plus years I m using samsung and my whole family but if they don't do it for s23 then I will switch to iphone atleast they don't give unnecessary glitch and faulty updates

[ram_ram]

Who told no screen replacement for s23. My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try

[tirth20]

Bruhh are you restarted or something ? The free replacement is only available for s21 or s22 not for s23

[ram_ram]

Who told

[ram_ram]

There is free replacement for s23

[tirth20]

Yeah i wouldn't call it free after you have paid over 2k and spend countless time running around samsung service center

[ram_ram]

This post not mine some other s23 customer i got free replacement for my s22 mobile display

[Thunderdevil]

They are talking about S23, again and again you are mentioning S22.
S23 is not getting free screen replacement for green line in any service centre.

[tirth20]

Exactly!! I recently visited samsung service center as my sister who owns s21 fe got a white line and out of curiosity i asked the main person if s23 phones are also getting free replacement which they instantly said no

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

We would kindly request you to visit the service center, and we hope they will be able to assist you after inspecting your device. According to Samsung policies, repair charges may apply. They will ensure you receive original parts at a genuine cost along with a service invoice.

Additionally, we are taking your valuable feedback regarding the extension of the list of models for the display policy into consideration.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support