Original topic:

I got the issue with Samsung s22 ultra green light is seen on my phone

(Topic created on: 09-30-2023 08:04 PM)
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Bhattey
Beginner Level 2
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Galaxy S
So sad to see my phone display issue is seen so fast
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6 Comments
Galaxy S
Please share pics of the issue
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Bhattey
Beginner Level 2
Galaxy S
Okay
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Bhattey
Beginner Level 2
Galaxy S
Sure
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Sattri3
Active Level 5
Galaxy S
please share pics and if ur phone is scratchles or dentless samsung change your display free of cost ..
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check the device in safe mode: Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

Kindly share the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Bhattey
Beginner Level 2
Galaxy S
You can see on left hand side a green spot seen line over there IMG-20230928-WA0001_1000002514_1695897703.jpg
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