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09-30-2023 08:04 PM in
Galaxy S- Mark as New
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09-30-2023 11:18 PM (Last edited 09-30-2023 11:18 PM ) in
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10-03-2023 03:09 PM in
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10-03-2023 03:09 PM in
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10-01-2023 12:33 AM in
Galaxy S
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10-03-2023 02:49 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Check the device in safe mode: Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
Kindly share the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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10-03-2023 03:10 PM in
Galaxy S