Original topic:

I cant open secure folder whats is the problem

(Topic created on: 04-08-2024 09:22 PM)
584 Views
Ashiqutp
Active Level 1
Options
Galaxy S
Secure folder not opening there is showing "Security policy prevents the installation of Secure Folder" there is showing thease notification how to solve this????
 
14 Comments
Ashiqutp
Active Level 1
Galaxy S
Device admin apps1712591521966_1712591521959_0.jpg
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Ashiqutp
Active Level 1
Galaxy S
What is this link? There is no option for secure folder
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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shafeequetk
Beginner Level 2
Galaxy S
This is the situation1721668066336.jpg
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