Original topic:

I am using beta version whatsapp in s23.

(Topic created on: 01-17-2024 03:00 PM)
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shb3030
Active Level 2
Options
Galaxy S
Camera can't open .error .if anyone facing same issue 
2 Comments
S_Kumar73
Expert Level 5
Galaxy S
Yes. It's a bug in the latest beta version. Total 2 bugs introduced by whatsapp developers team
1. Camera can't open in messages and status
2. Recorded video shared in status muted
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Note: Kindly contact the respective application helpline to make sure there is no issue from their end.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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