Original topic:

I am unable to unlock my Galaxy S25 Ultra after March security update

(Topic created on: a week ago)
114 Views
ShumbaGong
Active Level 1
Options
Galaxy S
I am unable to unlock my Galaxy S25 Ultra after March security update. After entering the password, I am unable to see enter key in keyboard. Due to this unable to shutdown and enter safe mode nor switch it off. 😒
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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wickednabz
Active Level 2
Galaxy S

Not everytime it's a hardware issue, your March update is with bugs and kindly fix it. 

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shiiii
Active Level 1
Galaxy S
😊
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RMCKD
Active Level 5
Galaxy S
khatam capsule
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RMCKD
Active Level 5
Galaxy S
bhai me samsung group se hat gaya hu koi mujhe jod le
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avd
Active Level 5
Galaxy S
Phone kuch jyada secure ho gya hai
Hem4nth
Active Level 3
Galaxy S
😂
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Galaxy S
Hey, did the issue got fixed?? One thing is possible, if phone gets switched off with 0 battery and plug it back.. Should see the options hopefully
ShumbaGong
Active Level 1
Galaxy S
Update: Fixed by enabling screen rotation for lock screen by holding "automatic rotation" button and enabling rotation for lock screen.
Galaxy S
Where's this option bro?
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