I am stuck on april security patch and I stopped getting further updates.

[Saiyan36]

I am stuck on april security patch and I stopped getting further updates.

I'm using s24 ultra 

Indian variant 

I tried formatting my device but I am unable to get my phone updated. 

[Saiyan36]

.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the May and June months security update already has been released for the Galaxy S24 ultra series. you can check the software update on your device manually by the below steps.

Kindly follow the below steps to update your device software( if available).
Path: Settings > About phone > software update.

If still not recieving, kindly visit the service center once and inspect your device by the technical team end. They will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support