Original topic:

How to backup?

(Topic created on: 2 weeks ago)
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PavanSudarsanam
Active Level 4
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Galaxy S
Hi guys, I want to backup my S24FE.

Please suggest me best ways to backup.

I found smartswitch on youtube
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5uv0
Active Level 3
Galaxy S
Settings 》account & backup》 samsung cloud / google drive / smart switch
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Galaxy S
Can we backup google accounts aswell? And what about secure folder
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5uv0
Active Level 3
Galaxy S
No it does not automatically back up. You can back it up manually.

Secure Folder > Settings > Secure Folder backup
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Galaxy S
Check this oneODul8Ruohv.jpg
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5uv0
Active Level 3
Galaxy S
Yes, secure folder back up is not completed. Because it's privacy issue. You can back up secure folder manually and back up your phone to samsung cloud , gdrive or smart switch wherever you can.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

With both personal and business information saved on individuals’ phones, it is wise to backup such data to a safe location like the Samsung Cloud. You will be able to synchronise everything you save across your Galaxy devices as well as create restore points so you never lose information that is important to you.

• A Galaxy phone laying flat with Samsung app logos floating off the phone’s screen

• Items included in backup/restore are:

• Phone: call and message history
• Messages: enhanced messages, multimedia messages and text messages (some large files may not be backed up)
• Contacts (saved on the device): contacts, email addresses and business cards
• Calendar (saved on the device): schedules, events and tasks
• Clock: alarms, world clocks, and timers
• Settings: accessibility settings, ringtones (excluding default ringtones), Samsung keyboard options, Wi-Fi settings, paired Bluetooth devices, facial recognition settings, fingerprint settings and Always on Display settings
Home screen: layout, wallpapers (excluding default wallpapers) and Samsung

•DeX settings

• Apps: Installation files and Samsung’s app settings
• Voice recorder: recordings
•The data you can back up may vary depending on your operating system or phone version.

•Backing up data in the Samsung Cloud

•Backing up your Galaxy devices to the Samsung Cloud will copy your data (such as contacts, messages, and settings) to a safe storage space that you can access from any of your Galaxy devices.

•Samsung apps home screen

• Path: Go to and open the Samsung Cloud app.>> Select Back up data.


Note: On this screen, you can also tap the switches to select items you wish to automatically back up. For auto backup to work, your device must be charging with the screen off and connected to Wi-Fi.

 

• Select which items to back up to the Samsung Cloud > tap Back up now.
• Tap Done.

• Restoring data from the Samsung Cloud
With your data backed up in the Samsung Cloud, you can restore your Galaxy phone if you need to do a factory reset or you can transfer the files when setting up a new Galaxy device.

• Go to and open the Samsung Cloud app.
• Select Restore data.
• Select a backup to restore data from.
• Select what data you wish to restore > tap Restore.
• Tap Done.

• How to synchronise with Samsung Cloud

Part of keeping your data safe is synchronising it with the Samsung Cloud so that it saves to the Cloud on its own without you needing to manually back it up. In order to set up this feature, you must be logged into your Samsung account and ensure that the synchronisation function is on.

The items that can be synchronised with the Samsung Cloud include:

• Calendar app (Samsung Account): Calendar, To-dos
• Contacts app (Samsung Account): contacts, email addresses, business cards
• Bluetooth: Registered Galaxy Home speakers, Galaxy Buds
• Reminders: Reminders
• Samsung Internet: bookmarks, saved pages, open tabs and Quick Launch • shortcuts
• Samsung Notes: Notes and other data
• Samsung Pass: Login information
• Wi-Fi: Saved Wi-Fi networks
• AR Emoji: Emojis and items you design yourself
• Samsung Health: profile information, body composition metrics, workouts, meals, water intake, sleep information, Together challenges and information from connected devices
• Gallery app: photos, videos and stories

* Contacts and calendars set up with your Google account will not be synchronised.

. Go to Settings > Accounts and backup.
. Select Manage accounts.
. Select your Samsung account.
. Select Sync account
. Tap the switches to select which items to synchronise and you are done.

Notes:

Files larger than 1GB in size cannot be backed up to Samsung Cloud.
Costs may be incurred when using data networks other than Wi-Fi.

Notes:

Depending on the country and mobile carrier, some countries or models may not support Samsung Cloud or may only support some items. For the exact items, check the Samsung Cloud app on your device.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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