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Original topic:

How to Get Smart Tag?

(Topic created on: 01-31-2021 01:43 PM)
195 Views
mohitmd
Active Level 1
Options
Galaxy S
I have already purchesed s21 ultra. But not received smart tag. It also not available In for you section of shop app. There is also Missing A51 and A31 mobile in list.

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8 Comments
Solution
Jnsn
Active Level 6
Galaxy S
Smart tag is added at checkout since it's a free item
mohitmd
Active Level 1
Galaxy S
what about A51 and A31 mobile.?
0 Likes
YuvixM
Active Level 7
Galaxy S
same here i was waiting for them to be added and called samsung helpdesk and they're not sure of anything nor the samsung offline store have any clue about it.
Jnsn
Active Level 6
Galaxy S
I'm not aware of that. Samsung has the right to add/remove items based on stock availability
YuvixM
Active Level 7
Galaxy S
Even they dont have the availability of the two handsets they could at least show some transparency and add it in the list. The present scenario makes us not entitled to even have them redeemed once if they are available.
Jnsn
Active Level 6
Galaxy S
you can check with customer care. they are pretty helpful
YuvixM
Active Level 7
Galaxy S
They can be helpful if they had any idea, even they are not well informed about this matter.
Jnsn
Active Level 6
Galaxy S
Right, but being helpful is different from being aware 😅 at least they will give some response instead of turning a blind eye