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12-18-2024 12:03 AM in
Galaxy S- Mark as New
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12-18-2024 12:10 AM in
Galaxy SCongratulations on your new Samsung Galaxy S21! Here are a few steps to verify its authenticity:
Check the IMEI Number: Dial *#06# on your phone to get the IMEI number. Compare this number with the one on the box and the back of the phone. You can also verify the IMEI number on websites like IMEI.info.
Samsung Members App: Download the Samsung Members app from the Play Store. Open the app and go to the "Support" section. Here, you can check the device's warranty status and other details.
Physical Inspection: Look for any signs of poor build quality, such as uneven seams, loose buttons, or incorrect logos. Genuine Samsung devices have high-quality finishes and precise detailing.
Software Verification: Go to Settings > About Phone > Software Information. Check the One UI version, Android version, and other software details. Genuine devices will have the correct software versions.
Samsung Diagnostic Mode: Dial *#0*# to enter the diagnostic mode. This mode allows you to test various hardware components like the screen, camera, sensors, and more.
Samsung's Official Website: You can also visit Samsung's Product Authenticity Check page to verify your device by entering the serial number or IMEI number.
If your question has been answered, please press the "Accept as Solution". You will find in three dots to the right of my comment.
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12-18-2024 12:13 AM in
Galaxy S- Mark as New
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12-18-2024 12:15 AM in
Galaxy SIf your question has been answered, please press the "Accept as Solution". You will find in three dots to the right of my comment.
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12-18-2024 12:15 AM in
Galaxy S- Mark as New
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12-18-2024 12:18 AM in
Galaxy SAuto Blocker Feature: Some Samsung devices have an auto blocker feature that can prevent certain codes from working. Try turning off the auto blocker by going to Settings > Security and Privacy > Auto Blocker and then try dialing the codes again.
Carrier Restrictions: Some mobile carriers may restrict access to certain service codes. If this is the case, you might need to contact your carrier for more information.
If you continue to experience issues, it might be helpful to visit a Samsung service center for further assistance.
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12-18-2024 12:28 AM in
Galaxy S- Mark as New
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12-18-2024 12:29 AM in
Galaxy SIf your question has been answered, please press the "Accept as Solution". You will find in three dots to the right of my comment.
