Rooted phone

[Angela13]

I bought my phone "new" two weeks ago or so I thought... I'm in UAE and I bought S23 Ultra international version, from the beginning Samsung pass didn't work saying that my phone was rooted but if I check the status of the phone it's said "original" and I went to Samsung customer care and they said I need to go to Korea where the phone was made, also they told me the phone was already activated. So what I can do?? I just want to use all the features that Samsung has 

[Aneeshparekkadan]

I also have the issue but not in samsung pass but the samsung pay is not working.

[Ahmadأحمد]

I can fix it , but not here .

[Angela13]

How can you fix it?

[MOQBALI]

There are two options factory reset or completely change the device But the device can be programmed either through Samsung or phone stores.

[MOQBALI]

Unfortunately, if the phone is rooted, Samsung will often restrict access to certain features for security reasons, and the only long-term solution may involve replacing the device.

[Samsung_specialist]

We would like to inform you that Samsung devices do not have a specific "International" or "UAE" version. For assistance with your issue, please visit the nearest service center directly for further support:https://www.samsung.com/ph/support/service-center