Original topic:

How I fixed "Green-line" on my Samsung phone and go back to normal 😌

(Topic created on: 2 weeks ago)
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mHappiee
Expert Level 5
Options
Galaxy S
Previously, I had joined the Legendary "Green-line" club as u guys can see from my previouspost from few weeks back.

Now I am out of the club as back to normal😌

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 Lemme tell you how I fixed that issue and got out of the legendary club.

 

First, when I got the green line, I tried restarting the device, as anyone would do. but because it was a permeant "green-line", the screen was damaged. 

So the next day, I went to the authorized Samsung Service Center and complained about the issue. I asked for a free replacement. They asked me some questions about the device and did a quick inspection of device. After that they asked me to bring the device and the bill, then they will make an order for the parts for my device. And they said, there is a 90% chance that I could get the free replacement, after opening the device and verifying all things, they can be 100% sure if I will get the free replacement or not.

So, The next day I did the same, brough the device and the bill to the shop, they ordered the parts.

About 2 week was over since they made the order. And meanwhile, I was getting more "green-line" on my display

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 And after about 2 weeks, I asked them if the parts have arrived or not (they forgot about me)... They said no, not yet... but the same evening, they called me told that yes the part have arrived, you can submit your device and get it repaired.

So the next day, I went to the store and submitted my S21FE... and the day after that, it was repaired. 

And I was back to normal...

YujiItadoriJujutsuKaisenGIF.gif

 It was a free repair (only the service cost was charged)...

8 Comments
Shahid16
Active Level 1
Galaxy S
Here they want money 💰 🤑 and I don't like samsung after Green line
0 Likes
mHappiee
Expert Level 5
Galaxy S
Okay... 😐
0 Likes
ram_ram
Expert Level 2
Galaxy S
Lucky Samsung customer's get free replacement 99% of customer's don't get it
0 Likes
Naveen999
Active Level 5
Galaxy S
Dont be happy, same like you my device got free replacement last year. Again you will get green lines after using some time. My device got greenlines after 8 months of screen replacement.
mHappiee
Expert Level 5
Galaxy S
Whaaat ! 🥲1752477049416.gif
0 Likes
Naveen999
Active Level 5
Galaxy S
Yes, screen replacement is just temporary solution. No one knows exact cause for green line. waiting some company will find solution to curb this problem permanantly.
0 Likes
vivek006
Expert Level 1
Galaxy S
What is the service cost they charged you ?
mHappiee
Expert Level 5
Galaxy S
~500 somthing
0 Likes