Original topic:

Hi

(Topic created on: 07-29-2025 01:08 PM)
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Incersio
Active Level 1
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Galaxy S
I have a issue with Photo Optimization effect on my S22+ .
after the last update i the after picture Optimization in zoomed photos are terrible 😑 .
i mean it stays blurry. 
#samsung can please solve this with an update 
4 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Incersio
Active Level 1
Galaxy S
i already tried but they said to go in a physical service center !

i mean do i need to do surgery for a software issue?
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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