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12-18-2024 06:00 PM in
Galaxy S- Mark as New
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12-18-2024 06:27 PM in
Galaxy SNot being able to use test codes on your used Samsung S22 Ultra could be due to several reasons:
Reasons for Test Codes Not Working
1. *Device is locked or blacklisted*: If the device is locked or blacklisted, test codes might not work.
2. *Previous owner's account is still linked*: If the previous owner's account is still linked to the device, test codes might not work.
3. *Device is not fully unlocked*: If the device is not fully unlocked, test codes might not work.
4. *Test codes are not valid for your region*: Test codes might be region-specific, so if you're trying to use a code from a different region, it might not work.
5. *Device software is modified or rooted*: If the device software is modified or rooted, test codes might not work.
Troubleshooting Steps
1. *Check the device's IMEI number*: Ensure the device's IMEI number is valid and not blacklisted.
2. *Perform a factory reset*: Reset the device to its factory settings to remove any previous owner's account links.
3. *Check for software updates*: Ensure the device is running the latest software version.
4. *Contact the seller or previous owner*: Reach out to the seller or previous owner to see if they can provide any additional information or assistance.
Additional Tips
1. *Use Samsung's official test codes*: Ensure you're using Samsung's official test codes, which can be found on their website or through their customer support.
2. *Contact Samsung support*: If none of the above steps resolve the issue, contact Samsung support for further assistance.
By following these steps, you should be able to troubleshoot the issue and get the test codes working on your Samsung S22 Ultra.
If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊
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12-18-2024 09:02 PM in
Galaxy SProblem solved Auto blocker was ON, it is security setting put OFF then it worked and back ON, Thank you for watching
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12-19-2024 09:11 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
● Disable Auto Blocker: Settings> Security and Privacy> Auto Blocker> Then turn it Off.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support
![](/skins/images/73D172493C81FC3F39F2F93CC3C65116/responsive_peak/images/icon_anonymous_message.png)