Original topic:

Help needed for Whats App Backup and Restore

(Topic created on: 06-17-2024 11:30 AM)
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Acand
Active Level 7
Options
Galaxy S
Hey I have recently backed my whats app chat and performed a factory reset on my Device, now I want my backup chats back and it is asking for password which I do not recall , whats app says that it's not possible for them to give the copy of password....
But is there any way round , can I download my chat backup from Google drive to PC ....or is there any 3rd software that does that does it 
7 Comments
rajandattabd
Active Level 5
Galaxy S
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Acand
Active Level 7
Galaxy S
Hey after messaging to whats App do they really help to provide access to backup chats or do they just reply back that they can't help ??
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rajandattabd
Active Level 5
Galaxy S
WhatsApp won't provide you the backup without password. But there are some tricks to restore your backup without password.
Try them. Hope this will help you.
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Acand
Active Level 7
Galaxy S
Hey do you know any method to get back the password or download the backup from Google drive
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Acand
Active Level 7
Galaxy S
What are those trick ?? Do you know any ??
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mHappiee
Expert Level 5
Galaxy S
WhatsApp Backups are now password protected? 🤔
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that you can restore the data if you have set data backup on your device before removing it. However, as you have already discussed with the respective application they have informed you that without a backup, you can't restore the data. If you have any other concerns regarding Samsung products, please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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