Help for beta software

[keshariii]

I mistakenly exited the one UI 8.5 beta software i tried the Smart switch app in my laptop to fix but I can't find anything there I have s24fe ,what should I do ?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, please note that if you withdrew from the beta program, then use Smart Switch to roll back to the previous update.
Once your device is rolled back to the previous update, you will receive One UI 8.5 update as the stable version has been released for your device.

We would like to inform you that you can roll back to previous software update by using Smart Switch. You can open Smart Switch on your Windows PC or Mac, you will see an option to update to a new software version if one is available. Kindly perform the following steps to resolve your issue.

1. Connect your device to your computer using the USB cable provided with your device.

2. Open Smart Switch on your PC.

3. If a software update is available, Smart Switch will automatically prompt you to update the software or display an option to update.

4. Tap Update and follow the on-screen instructions to download the necessary files and complete the update process.

And please wait for the stable update and stay active on the Samsung Member application for updates and additional information.

If you are not able to perform the same steps, you can visit a service center regarding your concern, please click on the link mentioned below to get a nearby service center to your pin code:
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[Sourav_98]

Change the data cable. I am also faced this issue but after changing the cable it's worked.

[keshariii]

Used 3 different cables and still nothing