Heavy battery draining issue

[arjunrajan]

After updating One UI 6.1 in Samsung S21 Fe 5g (SD) heavy battery draining issue facing

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[ĎÈXȚÈŘ]

Battery drain issues after a software update can be frustrating. Here are some steps you can take to address the heavy battery drain on your Samsung S21 FE 5G after updating to One UI 6.1:

1. Restart Your Phone

Sometimes a simple restart can help the system stabilize after a major update.

2. Check for App Updates

Ensure all your apps are updated to the latest versions, as some might not be optimized for the new software.

Open the Google Play Store.Tap your profile icon and go to My apps & games.Update all apps.3. Check Battery Usage

Identify apps or services consuming excessive battery.

Go to Settings > Battery and device care > Battery > Battery usage.Check for any unusual activity from apps and services.4. Optimize Settings

Adjust settings to improve battery life:

Brightness: Lower the screen brightness or use adaptive brightness.Screen Timeout: Reduce screen timeout to 30 seconds or 1 minute.Background Usage: Restrict background activity for apps not frequently used.Network: Turn off Wi-Fi, Bluetooth, and GPS when not in use.5. Clear Cache Partition

Clearing the cache partition can help resolve issues after an update.

Turn off the phone.Press and hold the Volume Up button and the Power button simultaneously.Release both buttons when the Samsung logo appears.Use the volume buttons to navigate to Wipe cache partition and the power button to select it.Confirm by selecting Yes.Once done, select Reboot system now.6. Battery Optimization

Enable battery optimization for all apps:

Go to Settings > Battery and device care > Battery > Background usage limits.Enable Put unused apps to sleep and check Sleeping apps.7. Safe Mode

Boot into Safe Mode to see if third-party apps are causing the issue:

Turn off the phone.Press and hold the Power button.When the Samsung logo appears, release the Power button and immediately press and hold the Volume Down button.Keep holding until the phone finishes restarting.If the battery drain issue is resolved in Safe Mode, a third-party app is likely the cause.8. Reset Settings

Resetting settings can help if the issue is due to a misconfiguration:

Go to Settings > General Management > Reset > Reset settings.9. Factory Reset

As a last resort, perform a factory reset (make sure to back up your data first):

Go to Settings > General Management > Reset > Factory data reset.10. Contact Support.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

We want to inform you about the Samsung Members app (Battery Status (Battery life + Battery Capacity).
You can check the "Battery Status (Battery life + Battery Capacity)" test using the Samsung Members app.

Battery life depends on how the battery is used. Note that different devices have different battery life. The expected battery life for your model can be found in the manual.

We would like to inform you about the standard charging procedure (charge in one go instead of charging many times as it affects the life span of the battery and battery performance).

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level.
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps.
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Ajay_das]

Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover

[Sameer]

Watch this video specifically created to enhance battery life of Samsung phones ...


https://youtu.be/DXM7pdW5a-w?si=4ViI0DhjN4qmVjWG


Wait for 2 or 3 weeks post the making these changes in the video ...for the phone to study the usage patterns and enhance battery life ..


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