Heating issues!

[Kitti248]

Anybody facing any heating issues in Samsung S25 ?

Pls share me with your comments.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we strive to ensure you have an excellent product experience. Our products undergo stringent global quality checks, and currently, there are no reported issues.

If you are facing the heating issue on your device, please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[sanjeev365]

Same here

[Kitti248]

Are facing heating issues in S25 device?

[sanjeev365]

Yes, most probably it will be fixed in upcoming updates. Samsung tweaked changes in software update for best performance which is resulting in heating and poor battery performance.

Reason: As S25 is latest flagship, youtubers are making comparison videos with other phone and Samsung want S25 to win battle in any condition. Samsung has done this earlier to with S22, S23 or S24 series.

For now, i have updated Performance to Light and it is not impacting daily work.