Original topic:

Heating issue

(Topic created on: 10-05-2021 12:16 PM)
299 Views
Nishantin
Active Level 3
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Galaxy S
I m using Samsung s20fe exynos variant currently  
At first all is okay no heating issue 
I m not a gamer so that's why I m not facing heating issue at all but since I install latest update of my s20 fe .. it acting so weird. It started getting hot without doing anything I unistall app the unused apps and redo my latest activity on my phone 
But it not cooling at all it become warmer but not cool and when I using my phone just for msg like this one I m writing this message it become hot I can feel it 
Don't know what I do 
Is it my phone or anybody does have a same problem after latest update
4 Comments
ShyamMohan01
Active Level 7
Galaxy S
Mine has always been getting hot, I haven't noticed much difference after the update. Especially when you restart the phone, the phone temperature becomed hot and temperature continues to increase for next 5-6 minutes and then it starts becoming cooler. Or when you are charging it. My experience is when your phone is hot don't switch it off since when you restart it, it will be hot again. Just keep it on standby for some time without charging and it should hopefully cool.
Lrz_unnikuttan
Beginner Level 2
Galaxy S
My also same prb but over hot itwill turn of and it will stuck on logo
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Lrz_unnikuttan
Beginner Level 2
Galaxy S
M30s
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/    

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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