Original topic:

Heating issue

(Topic created on: 03-08-2026 04:08 PM)
296 Views
Rushikesh4
Active Level 4
Options
Galaxy S
Samsung galaxy s24 plus after feb security patch update in receive in March & install 
Plz solve the issue 
8 Comments
TribalxChief
Active Level 7
Galaxy S
Exynos will always heat and there's no solution to it sadly, the one thing you can do is use it without case.
0 Likes
RUIII
Expert Level 5
Galaxy S
Even if its hest... it doenst lag or jitter
0 Likes
Rushikesh4
Active Level 4
Galaxy S
I aways use without case but after the security it's more heating before install feb security patch update
0 Likes
TribalxChief
Active Level 7
Galaxy S
I also faced abnormal heating right now, like it started heating randomly.
0 Likes
RUIII
Expert Level 5
Galaxy S
I feel its normal
0 Likes
Rushikesh4
Active Level 4
Galaxy S
I was instagram scroll that time, youtube watching it is the normal thing human can do on phone I can not be heavy task on phone
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select "try another way" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps).

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes
Asik16
Active Level 4
Galaxy S
So, now that S26 has been released, Samsung will be downgrading the performance of S24 by security patch updates. They're forcing you to buy their new phone. So, if you want the best performance, don't update your S24. And if you don't have very sensitive data on your phone, don't update either. I haven't updated this time and won't update in the future.
0 Likes