Original topic:

Heating issue !?

(Topic created on: 10-18-2023 12:14 PM)
43 Views
rishirajkashyap
Beginner Level 3
Options
Galaxy S
When I browse more then one hour , my phone is getting heat.. Earlier I didn't notice such type of heat.. It gose near 43° c , so is this any software problem or other else (s22 ultra) I'm worried about it.. Purchase un the month April 2023 . Please guided!! 
6 Comments
rishirajkashyap
Beginner Level 3
Galaxy S
Heating issue s22 ultra .. What should I do... Last 3 4 days i have facing this Screenshot_20231018_021443.jpg
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dumbteam
Active Level 4
Galaxy S
Experiencing the same issue Samsung smartphones are worse at managing heat recently bought s21fe and it heats like hell and all of the Samsung fan boys here oh god their reasons and the customer support team would drain your energy and at the end you won't be able to find a proper solution to this because it's a hardware and software problem too.. there are no cooling chambers in most of the Samsung smartphones I don't know why they skip it and make **bleep** smartphones everytime and their engineering team wasn't able to find a solution to heating issue they should hire some quality engineers. The engineers at Samsung dropped some projects because they were not able to solve the throttling issue. They should learn from huawei which makes better Kirin chips than **bleep** Samsung brand and the huawei chips don't throttle. So just quit it I keep my Samsung smartphone infront of cooler while charging that's the only solution if you can just return the smartphone. I am trying to return mine and would never buy a Samsung smartphone again
UserAdik12
Expert Level 3
Galaxy S
As per my opinion you should get m33 5G it does not heat as much as that phone
0 Likes
Galaxy S
I think it is due to recent update!! I am also facing the sams
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, Kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

0 Likes
punky873
Active Level 6
Galaxy S
For god sake. Please these steps are not working. People surf through all the threads and you post the same everywhere. It's not helping. Go work for the money you got from us and fix the problem. Don't put the blame on customers.
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