Heating issue s24

[yashvala13]

Hello folks,

I've been using the Galaxy S24 for three months now and I'm experiencing a lot of heating issues. 🥵🔥 I can barely hold the phone properly. Is anyone else facing the same problem? #GalaxyS24HeatingIssues

Are there any solutions or updates available? 🤔 #SamsungHelp

[imprabhash]

Use 60hz refresh rate bro, it remains cool with that

[yashvala13]

Are there any curtain problems while scrolling or during regular use?

[imprabhash]

I dont face it

[yashvala13]

okay bro will try and let you know here

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[yashvala13]

how can i generate and attached log file with complaint

[goodthings]

It's automatically send by system immediately after send error report. But don't close Samsung Members App during this process till complete. Thanks.

[pintu7]

Why you buy exynos? No body will help you.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support