Original topic:

Heating issue in my galaxy s24 ultra

(Topic created on: 09-16-2024 09:01 PM)
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BITTUS24ultra
Active Level 4
Options
Galaxy S
Whenever I reboot my galaxy s24 ultra. My phone gets heated suddenly.. I don't know why.?? Has some one notice this...? 
4 Comments
Machathoi
Active Level 1
Galaxy S
Hey bro, don't worry about it. It's normal for Samsung phones to do that. I have the S24+ and it does the same thing. I think it's because the phone needs to run some apps.
msreja
Active Level 3
Galaxy S
On my Galaxy S23 as well.
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Rochitd14
Active Level 4
Galaxy S
It's normal for s24 ultra.
Mine too become too hot right after restart at the top left side.
It was worse in april but samsung has reduced it's heating significantly from that time in s24 ultra.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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