Original topic:

Heating issue after the July update S21FE5G (Exynos)

(Topic created on: 07-27-2024 08:51 PM)
517 Views
Jatismar
Active Level 3
Options
Galaxy S
My Samsung Galaxy 21FE 5G (Exynos) is over heating after updating to the latest July patch update so please fix this issue ASAP. 
7 Comments
Galaxy S
Avoid green line by not using it when too hot
0 Likes
manatmandi
Beginner Level 2
Galaxy S
Green line
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
Ganesh454
Active Level 4
Galaxy S
Camera quality also degrading
Post update
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Turn off Wi-Fi, GPS, Bluetooth, etc: Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.

Please follow the below steps:
Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Long duration of graphics-intensive gaming sessions may cause the heating issue.

Usage of mobile phones when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
manatmandi
Beginner Level 2
Galaxy S
Heating problem
0 Likes