Original topic:

Heating and battery drain on s10+

(Topic created on: 03-15-2021 08:14 PM)
sahad
Active Level 4
Options
Galaxy S
Does anyone is experiencing a battery drain and heating issue after updating to android 11 oneui 3.1. I am experiencing severe heating issue while using normal apps and heavy battery drain also.i am thinking about downgrading to android 10
18 Comments
Ehsank
Expert Level 5
Options
Galaxy S
👍👍😊 !
0 Likes
Rudra6372Starlink
Active Level 2
Options
Galaxy S
Don't Do Anything... Just Do..it.. Open Go Your Device Care Setting.. Then Go to Battery Power Mood.. Open Power Mood Set it Medium (Power Saving Mood) Trust Me It Solve 109% Percent Problem & Won't Heat Never Your Device it Never Lag Also (Smooth)..it Works Do this..& You can more things Just Open (App Power Management) right down there on (Power Mood) Option Do (Adaptive Battery) Option Setting Turn On...It Help Limit Battery Usage For Apps That You Don't Use they won't use your battery long time.. One More Thing Open Setting (App That Won't Be Put to Sleep) right down there (Sleeping Apps) Option Set Your Favourite Apps That You Want.. (That Won't Be Put to Sleep) Add Them.. Example Facebook, WhatsApp, Gmail, YouTube, ETC

Screenshot_20210316-110019_Device care_53213.png

Screenshot_20210316-105854_Device care_53209.png

Screenshot_20210316-105943_Device care_53211.png

Screenshot_20210316-105811_Device care_53207.png

0 Likes
Rudra6372Starlink
Active Level 2
Options
Galaxy S
Follow This

Screenshot_20210316-110116_Device care.png

Screenshot_20210316-110326_Device care_53220.png

Screenshot_20210316-110233_Device care_53218.png

Screenshot_20210316-110110_Device care_53215.png

0 Likes
Rudra6372Starlink
Active Level 2
Options
Galaxy S
Follow Discretion

Screenshot_20210316-113254_Device care_53222.png

0 Likes
Chinkara
Active Level 6
Options
Galaxy S
I have not received 3.1 on my S10+ as yet. My last update was a patch on 01st February which still shows Jamuary security patch
0 Likes
sahad
Active Level 4
Options
Galaxy S
which variant is yours . is it indian
0 Likes
Chinkara
Active Level 6
Options
Galaxy S
Yes Indian
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
sahad
Active Level 4
Options
Galaxy S
rather than this it is good to switch off the phone. try to give a solution
not to say don't use 3rd party apps or something like that.same 3rd party apps is being used in my a50 android 11 which has no issue
0 Likes